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FAQ's

Can a traveller opt for all three services together?

A Service Provider can opt for all three services however once a match is found and communicated for any of the service, remaining options will be eliminated. The Availer can opt for any one of the three services at a time namely Flight Companion, Buy n Carry and Airport to Airport Delivery.


Who will decide the consideration payable by the Availer to the Service Provider?

We do not levy any charges at the moment and It is purely between Service provider and Availer to decide the consideration, payment mode and timings. We have no role in deciding the consideration or payment terms at all.


What, if the Service Provider and Availer do not agree on the consideration and No deal takes place?

We connect the air travellers travelling on the same route and prepared to serve the requirement of the availer. It is solely between the person posted the willingness to provide any specific service/s and the person willing to avail that Service, to crack a deal.


What is role of service provider, in case of Buy n Carry?

Once a deal of Buy n Carry is done, the service provider should first ensure that the product is permitted by the airlines regulations and the country of origin. The service provider must also understand the product well and keep the invoice and other documents of purchase safe and bring with him to deliver at the destination airport.


What is role of service provider, in case of Flight Companion?

The role of Flight Companion depends upon the nature of assistance required. However the common role remain from meeting outside the departure airport and ends at the arrival gate of the destination airport. Like in case of assisting an old person or a young child travelling alone, it should include meeting outside departure airport, Baggage X ray, Boarding together, Security check, Boarding and in flight assistance, assisting while collecting baggage from conveyor belt and coming out of destination airport together. It also includes ensuring meeting of the old person/young child with the people present to receive them.
In case of international travelling, it also includes, Immigration and custom clearance, language assistance and shifting of plane in case change of plane for destination airport from transit airport.


What is role of service provider, in case of DELIVERY?

Once a deal of Airport to Airport Delivery is done, the service provider must ensure that the stuff needs to be delivered is permitted by air regulations of the country. Further the contact details and the meeting point close to arrival gate of destination airport should be fixed well in advance. Once satisfied with the stuff, the service provider must take the delivery and carry till delivery is complete. He must remind the person responsible to take the delivery about his availability at designated place on destination airport to avoid loss of time at arrival gate. Service Provider must call the Availer while giving delivery to ensure that the delivery is being done to the authorised person.

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